The Rent Guarantee, in plain words.
The rent guarantee is a fixed amount set below the assessed market rent before you sign, not your full rent. It applies from day 66, after you carry the first 65 cumulative vacant days in the calendar year, up to 300 days a year, and not every flat qualifies. It is a clause in the agreement you read before you sign, not a slogan.
Assessment first, promise second.
Free rental assessment
We assess the flat, its condition and its likely rent before any guarantee is discussed. The assessment decides whether the property can qualify, and not every flat does.
Guaranteed amount agreed in writing
The guaranteed amount is set below the assessed market rent and written into the agreement before you sign. It is a floor, not a promise of full rent.
Management and letting
We manage the flat: tenant sourcing and verification, rent collection and disbursement, a comprehensive 12-point inspection every quarter, deep cleaning every 6 months, and maintenance coordination at cost.
Vacant days are counted cumulatively
Vacant days are added up across the calendar year, not per vacancy. The owner carries the first 65 cumulative vacant days.
Payment starts from day 66
From the 66th cumulative vacant day we pay the guaranteed amount agreed in your contract for each further day the flat stays empty.
Payments run up to 300 days a year
Payments continue while the flat remains vacant, up to 300 days in the calendar year. The exact amount for your flat is stated in the executed agreement.
Four tiers. The guarantee is the fourth.
| What is included | Tenant sourcing only15 daysof monthly rent, one-time brokerage | Managed6%of monthly rent, including GST | Managed, with deep cleaning8.5%of monthly rent, including GST | Managed, with the rent guarantee10.5%of monthly rent, including GST |
|---|---|---|---|---|
| Tenant sourcingAt every vacancy | Included | Included | Included | Included |
| Rental managementEvery month | Not included | Included | Included | Included |
| Comprehensive inspectionEvery quarter | Not included | Included | Included | Included |
| Deep cleaningEvery 6 months | Not included | Not included | Included | Included |
| Pest controlEvery 6 months | Not included | Not included | Included | Included |
| Rent guarantee, in writingWhen the flat sits empty | Not included | Not included | Not included | Included: from day 66, up to 300 days a year* |
- IncludedTenant sourcing (at every vacancy)
- Not includedRental management (every month)
- Not includedComprehensive inspection (every quarter)
- Not includedDeep cleaning (every 6 months)
- Not includedPest control (every 6 months)
- Not includedRent guarantee, in writing
- IncludedTenant sourcing (at every vacancy)
- IncludedRental management (every month)
- IncludedComprehensive inspection (every quarter)
- Not includedDeep cleaning (every 6 months)
- Not includedPest control (every 6 months)
- Not includedRent guarantee, in writing
- IncludedTenant sourcing (at every vacancy)
- IncludedRental management (every month)
- IncludedComprehensive inspection (every quarter)
- IncludedDeep cleaning (every 6 months)
- IncludedPest control (every 6 months)
- Not includedRent guarantee, in writing
- IncludedTenant sourcing (at every vacancy)
- IncludedRental management (every month)
- IncludedComprehensive inspection (every quarter)
- IncludedDeep cleaning (every 6 months)
- IncludedPest control (every 6 months)
- Included: from day 66, up to 300 days a year*Rent guarantee, in writing
The rent guarantee is a fixed amount set below the assessed market rent before you sign, not your full rent. It applies from day 66, after you carry the first 65 cumulative vacant days in the calendar year, up to 300 days a year, and not every flat qualifies.
Minimum term 9 months, then 3 months' written notice from either side. No setup fees, no renewals, and repairs are always at cost.
The limits are part of the promise.
- The amount is a floor below market rent
- It is not full rent. The guaranteed amount is set below the assessed market rent and written into the executed agreement before you sign.
- The owner carries the first 65 days
- Vacant days are counted cumulatively across the calendar year. The first 65 are the owner's; payment starts from day 66.
- Payment is capped at 300 days a year
- The guarantee pays for up to 300 vacant days in a calendar year. Beyond that, the owner carries the vacancy.
- Not every flat qualifies
- We assess the rent and the property before offering the written guarantee. The guarantee is never promised before that assessment.
- Repairs are always the owner's cost
- We coordinate repairs through verified vendors at the technician's own price, with no markup from us.
- The exact amount is in the agreement
- The guaranteed amount for your specific flat is stated in the executed agreement, which we walk through with you clause by clause before signing.
What to check in any rent guarantee before you sign.
Is the amount written into the agreement?
Ask for the guaranteed figure, not a verbal promise. Ours is stated in the executed agreement for the specific flat before you sign.
Is it full rent or a floor?
Ask whether the figure is your full rent or a floor beneath it. Ours is a floor set below the assessed market rent, and we say so before you sign, not after a vacancy.
Which day does payment start?
Ask which day payment starts and how vacant days are counted. Ours starts from day 66, after the first 65 cumulative vacant days in the calendar year.
Is there an annual cap?
Ask how many days a year are covered. Ours pays for up to 300 vacant days in a calendar year.
Who assesses the market rent, and how?
The floor is only as honest as the assessment behind it. We assess the flat before signing and share the assessment with you.
What voids it?
Read the conditions, not the summary. Ours are in the executed agreement, and we walk through them clause by clause before you sign.
Is the fee quoted with GST included?
Ask for the fee with GST included, in writing. Ours is 10.5% of monthly rent including GST on the plan with the guarantee; every percentage fee we quote includes GST.
What are the exit terms?
Ask before signing, not when you want to leave. Our agreement states them, and we go through them with you before signing.
Are inspections and reports part of the package?
Ask how often the flat is inspected and whether you receive the report. Every managed tier includes a 12-point inspection every quarter, photographed, with the report within 48 hours.